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443/2020-21 01-02-2021

For the convenience of suburban passengers, booking of Unreserved tickets through Mobile Unreserved Ticketing System (UTS – o­n - Mobile Application) will be re-introduced and enabled from 1st of February, 2021 in the Suburban area of Chennai.  Tickets in suburban train services can be booked through UTS Mobile app o­nly in Suburban sections of Chennai Suburban Terminus – Tiruvallur, Royapuram – Gummidipoondi, Chennai Beach – Chengalpattu and Chennai Beach – Velachery (MRTS).

In view of the o­ngoing COVID pandemic, mobile ticketing facility  will be available round the clock except during the hours from 06.30 hrs to 09.30 hrs and 16.00 hrs to 19.00 hrs.  Also, Season Tickets and Platform tickets will not be issued through the Application for the time being.  Journey should commence within o­ne hour of booking the ticket through the mobile App.

UTS Mobile App can be downloaded from Google Play store and Apple store. UTS o­n Mobile provides multiple e-payment options for topping up of Rail Wallet (R-Wallet).  Recharge of R-Wallet can be done o­nline through IRCTC website ( as well as at station ticket counters.

Exclusive counters for Mobile App recharge will be opened at Suburban counters at Dr MGR Chennai Central, Chennai Egmore, Chennai Beach, Mambalam, Tambaram, Perambur, Avadi, Tiruvottiyur and at Chennai Park Town and Velachery (MRTS) during non-peak hours based o­n requirement.

For the time being the facility of UTS o­n Mobile App will be available o­nly in Chennai suburban area for booking tickets in suburban train services.

Benefits of UTS App are:
 5% Cash Bonus will be offered while recharging o­n UTS Mobile Application.  For every Rs.100 R-wallet recharge, tickets can be booked upto Rs.105.
 As for the geo-fencing aspect, tickets can be booked through UTS Application in the range of 5 Kms to 30metres radius of suburban railway stations.  Within 30 metres closer limit to railway stations, UTS App bookings will not be possible.
Chennai suburban commuters are requested to extensively use UTS Mobile App for ease of booking Unreserved tickets thus obviating the need for queuing up at ticket counters.

Chief Public Relations Officer

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