Southern Railway has been scaling up Passenger train services in phased manner in adherence to the guidelines issued by Ministry of Home Affairs and in consideration of COVID cases in the country. With respect to Suburban train services in Chennai division of Southern Railway, restrictions imposed for certain categories of passengers have been lifted. All categories of passengers would be allowed to travel without any time restrictions in all the four routes of Chennai Suburban system. This is to come into effect from 15-11-2021.
Unreserved single, return journey tickets and season tickets in the four routes of Chennai Suburban system can be availed by all categories of passengers. These tickets on suburban trains can also be booked using the UTS mobile on app without any restrictions.
However it is clarified that Southern Railway is running only limited number of unreserved trains in various sections and also unreserved passengers are permitted only in specified mail/express trains keeping in mind that COVID-19 is not fully eradicated. In such a scenario it becomes inevitable for the administration to impose regulations in issuing of unreserved tickets in those trains. Hence the booking of unreserved tickets for trains outside the suburban area has not been enabled on UTS on mobile app. However steps are being taken to introduce UTS on mobile app booking in the non-suburban sector in a phased manner. Until such time passengers are requested to avail the booking office counter facilities available in all Railway stations for buying tickets for traveling in the unreserved coaches/trains in non-suburban sector.