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360/2021-22 31-08-2021
Operationalization of Chennai Data Centre for PRS/UTS Repercussions to ticketing services

 In view of operationalization of new data centre at Chennai, down-times will be experienced by Railway Department users, passengers and common public in the jurisdiction of Southern Railway, South Central Railway and South Western Railway. 

In this connection, the following additional down-time will be experienced in PRS ticketing services and in IRCTC website for trains originating from Southern Railway, South Central Railway and South Western Railway:

From 23.45 hours 31.08.2021 to 02.00 hours of 01.09.2021 (2 hrs & 15 minutes).

During theabove down-time, PRS Counters, IRCTC e-ticketing and enquiries will not be available for Southern Railway, South Central Railway and South Western Railway.

Passengers are requested to make their booking in advance wherever possible. The inconvenience caused in this regard is regretted.

However, reservation charts will continue to be prepared as per the normal schedule.

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