The Vigilance Organisation functions under the guidance of Chief Vigilance Officer/ Senior Deputy General Manager. It focuses its attention on malpractice noticed in Mass contact areas, as any irregularity in these areas directly affects the travelling public.
The Vigilance Organisation requests the public to report to them immediately about any irregularity they notice or problems they may face with any of the Railway Staff. Kindly note down the details such as date and time of occurrence, Train No, details of Railway Personnel regarding the irregularity noticed by you.
This information will be kept confidential and will help the Railway administration correct such irregularities by taking action against the erring official. This is vital in identifying areas the vigilance department should concentrate on.