The Vigilance Organisation functions under the guidance of Chief Vigilance Officer/
Senior Deputy General Manager. It focuses its attention on malpractice noticed in Mass
contact areas, as any irregularity in these areas directly affects the travelling public.
Travelling under another person’s name is an offence under Section 142 of the Railways
Act which pertains to travel on the transferred tickets. Passengers who purchase
transferred tickets are likely to be detrained, fined and even prosecuted. The penalty for
transfer of tickets will be a fine of Rs. 500 or imprisonment upto three months or both.
Such tickets purchased by the passenger will be forfeited and they will be treated as
travelling without ticket. Hence, passengers are advised not to purchase tickets which are
sold by touts or unauthorised travel agents.
Unauthorised buying and selling of reserved tickets is an offence under Sec 143 of the
Railways Act. The penalty for unauthorised purchase and sale of tickets will be a fine of
Rs. 10,000 or imprisonment upto three years. Passengers who buy tickets from
unauthorised travel agents may lose both their tickets and the reserved accommodation if
such tickets are confiscated during raids.
The Vigilance Organisation requests the public to report to them immediately about any
irregularity they notice or problems they may face with any of the Railway Staff. Kindly
note down the details such as date and time of occurrence, Train No, details of Railway
Personnel regarding the irregularity noticed by you.
This information will be kept confidential and will help the Railway administration
correct such irregularities by taking action against the erring official. This is vital in
identifying areas the vigilance department should concentrate on.